Privacy Policy

At Symple Loan, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services in Canada.

1. Information We Collect

We collect both personal and non-personal information, including but not limited to:

Full name

Email address

Phone number

Mailing address

Date of birth

Social Insurance Number (SIN) (where required)

Financial and banking information

Employment details.

IP address and device information

2. How We Use Your Information

We use your information to:

Process your loan application

Verify your identity and creditworthiness

Communicate with you about your application or account

Improve our services and user experience

Comply with legal and regulatory obligations

Send promotional offers, with your consent

3. Sharing Your Information

We may share your information with:

Credit bureaus and financial institutions

Third-party service providers (e.g., data storage, customer support)

Government and regulatory bodies when required by law

Our business partners, with your consent

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data, including:

SSL encryption

Secure servers and firewalls

Access controls and authentication protocols

Despite our efforts, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze site usage and performance

Customize your user experience

Enable essential site functionality

You can adjust your browser settings to refuse cookies, but this may impact your user experience.

6. Your Rights

As a Canadian resident, you have the right to:

Access the personal data we hold about you

Request corrections or updates

Withdraw your consent at any time

Request deletion of your personal information (subject to legal obligations)

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.